VAW Systems Ltd. is a growing company striving for excellence and customer satisfaction. Your opinion is very important to us, and we want to ensure that our goals are meeting your existing and future needs. We would appreciate you taking a few minutes to complete our survey.
* Items with an asterisk are required fields.
* Company Name
* Customer Email
* Customer Name
* Customer Phone
10. Exceeded Expectations
7. Met Expectations
4. Needs Improvement
1. Serious Problem
For any ratings less than "7" (Meeting Expectations), a brief remark in the "Comments" section would greatly assist our efforts in providing you with better products and service.
1. Over the last 6 months, how would you rate our Quality of Product (i.e. products, drawings, etc.)?
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2. Over the last 6 months, how would you rate our Quality of Service (i.e. timeliness in receiving quotes, response time, implementing changes to orders, etc.)?
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3. Do our standard lead times meet your requirements (Note: Lead times are found on our website homepage - www.vawsystems.com)?
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4. Did our actual ship dates meet your expectations?
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5. When contacting our company, how would you rate our response time?
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6. Please rate your overall satisfaction with our company?
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7. How likely is it that you would recommend VAW Systems' products to one of your business associates?
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8. What have you liked most about dealing with our company?
9. Compared to the marketplace, what can VAW do better?
10. a) Do you use our software Fansil/Comsil?
Fansil
Comsil
10. b) If yes any suggestions for improvement?
Additional Comments:
Thank you for taking the time to complete our "Customer Satisfaction Survey" and providing valuable information to VAW, so that we may better serve you.
